Frequently Asked Questions

Measure the glass you want to cover and leave a few inches each side. 35″ fits a single door or the space behind a register, 52″ fits a standard shop window and 70″ is for wide frontages. See the size guide.

All three signs are 7.56 inches tall with 16 rows of LEDs; only the length changes. 35″ sign: 35.35 × 7.56 in, $89. 52″ sign: 52.36 × 7.56 in, $129. 70″ sign: 69.37 × 7.56 in, $169.

No. The app talks to the sign over Bluetooth, so it works anywhere you have power. You only need the internet once, to download the free app.

Download the free iPixel Color app (iOS and Android), pair with the sign over Bluetooth and type your message. You can set colors, scroll direction and speed, add emoji, pixel art or animations, and save playlists that rotate messages. Setup takes about five minutes. Step-by-step: how to program the sign.

Yes. The app supports text in any language plus emoji, pixel art, animations, a clock and countdown, and music-reactive effects. You can also schedule a list of messages.

Yes. Control several signs from the same app to cover a wide frontage or put a sign on every window.

Yes. The included remote has 2, 4 and 8-hour shut-off timers, so the sign switches off on its own. The USB cable also has an inline on/off switch.

The sign, a US wall adapter, a USB cable with an inline on/off switch, an IR remote, double-sided mounting tape and a user manual with the app QR code.

No drilling and no electrician. Stick the sign to the inside of the window with the included double-sided tape, or hang it on a wall. The flexible board bends to fit curved glass.

Yes. Any 5 V USB source works: the included wall adapter, a power bank, a car USB port or a laptop. Avoid USB ports rated below 2 A (35″) or 4 A (52″ and 70″), such as TV and computer ports, or the sign may dim.

About 10 W, roughly the same as one LED light bulb. It runs from a 5 V USB source.

The sign is rated IP65 by the manufacturer. Most stores mount it on the inside of the window facing out, which keeps the power cable indoors and the sign clean.

Yes, the 35″ sign fits most rear windows and runs from a car USB port. Check your state's rules on lit signs in vehicles before driving with it on, and avoid red and blue. More in LED sign for car rear windows.

The sign carries FCC ID 2BC4C-HRP-1696 for its Bluetooth radio, plus CE-RED and UKCA test verifications. The remote’s coin-cell battery compartment passed the ANSI/UL 4200A safety test required for US sale. The sign itself is not a UL-listed product.

We ship within the US only, from Elmhurst, Illinois, in 1 to 3 business days. Standard shipping is free on every sign, and Express shipping is $15. Full details: shipping policy.

You can return a sign within 30 days. If it arrives damaged, defective or wrong, we pay return shipping. Change-of-mind returns must be unused, and you pay return shipping. See the full refund policy.

Every sign has a 1-year warranty covering manufacturing defects, handled by our team in Illinois. It does not cover physical damage, water damage beyond IP65 or use with a non-original power supply.

Cards, Shop Pay, Apple Pay, Google Pay and PayPal at checkout. Prices are in US dollars, and any sales tax is calculated at checkout.

Yes. Carton pricing starts at 8 units (70″), 12 units (52″) or 18 units (35″). Contact us with how many stores you supply and we will send pricing.

Vertex PIXELLAB is the US store of VERTEX DISTRIBUTION LLC, based at 525 W Wrightwood Ave, Elmhurst, Illinois. We sell the PIXELLAB Soft LED sign and handle shipping, returns and warranty from Illinois. About us · Contact.